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Terms & Conditions

Welcome to Kaajal By Vidhi. By accessing our website, you agree to these terms and conditions, privacy policy, and all other policies. Please read them carefully.

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1. General Use

  • You may use our website for your own personal, non-commercial use.

  • You must not use any part of the site for any illegal purpose.

  • To make a purchase, you must be at least 18 years old or have the consent of a parent or guardian.

 

2. Products and Services

  • All products and services are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order.

  • All prices are subject to change without notice.

 

3. Orders, Payments, and Shipping

  • By placing an order, you warrant that you are authorized to use the designated payment method and that you authorize us to charge your order to that payment method.

  • When you place an order, you will receive an email confirming the details of your purchase. This email will only be an acknowledgment and does not constitute acceptance of your order.

  • A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

 

4. Returns and Refunds

  • We offer a 7-day exchange policy on items that are unused and in their original condition.

  • Conditions for Exchange:

    • Customers are responsible for the exchange shipping costs unless the exchange is a result of our error (e.g., a defective or incorrect item).

    • The product must be returned in its original condition, unworn, unwashed, and with all the original tags and packaging intact.

    • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your exchange. If approved, the exchange product will be dispatched.

    • Sale items and customized outfits under the "Design" tab cannot be exchanged unless they are defective.

    • Products exchanged once will not be exchanged a second time.

    • Refunds (if any) will be credited to your original payment method.

 

5. Intellectual Property

  • All content included on the site, such as text, graphics, logos, button icons, images, and software, is the property of Kaajal By Vidhi or its content suppliers and is protected by international copyright laws.

 

6. Limitation of Liability

  • Our liability related to your use of the website and its content is limited to the maximum extent permitted by law.

  • We do not warrant that the results that may be obtained from the use of our website will be accurate or reliable.

 

7. Changes to Terms

  • We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website.

 

8. Contact Information

 

9. Governing Law

  • These terms and conditions are governed by and construed per the laws of India.

 

10. Dispute Resolution

  • Any disputes related to these terms will be resolved through arbitration or a small claims court.

 

11. User Comments, Feedback, and Other Submissions

  • If you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

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